In order to determine issue with micro SD card, the following is suggested:
- Refresh Scoutek app, open the last status report, verify SD Card Size is not listed as 0 M, and SD Card Free displays available space. Next, you can:
- Format micro SD card, or
- Use new micro SD card
Formatting SD Card:
Remotely / over-the-air:
If the camera is still able to send status reports, you can format remotely/over-the-air via the Scoutek app.
Launch your Scoutek app and navigate to the Cameras page. From there, select the Actions button and choose Format SD Card.
Manual Format:
To format the micro SD card with the camera in hand:
- Slide the camera to test mode
- Press and hold the “F” button for about 5 seconds
- Confirm all 4 LED’s turn red
- Your SD card has successfully been formatted