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How do I format the SD card?

Updated

In order to determine issue with SD card, the following is suggested:

  1. Refresh Scoutek app, open the last status report, verify SD Card Size is not listed as 0 M, and SD Card Free displays available space. Next, you can:
  2. Format SD card, or
  3. Use new SD card

Formatting SD Card:

Remotely / over-the-air:

If the camera is still able to send status reports, you can format remotely/over-the-air via the Scoutek app.

Launch your Scoutek app and navigate to the Cameras page. From there, select the Actions button and choose Format SD Card.

Manual Update:

To format the SD card with the camera in hand:

  1. Slide the camera to setup mode
  2. Press menu and select the last icon at the top
  3. Scroll down to “Format SD” and select yes
  4. Slide the camera to on and test for photos/videos